Efforts to “enforce laws, develop policies, and mobilize community partnerships” are essential public health services and thus require practitioners to hone their dispute resolution skills. In this one hour webinar, Jim Reid, MPA, presents a framework for collaborative negotiations and discusses how to reduce conflict and create agreements that meet the mutual needs of all parties. He also offers case examples where these techniques have been used successfully.
Format: Webinar. Requires enrolling in UW’s PH LearnLink.