This training equips environmental health professionals with best practices for interviewing food workers and managers during a foodborne illness outbreak investigation. Featuring a recorded webinar by Professor Martin Wiedmann from Cornell University and a just-in-time refresher video, this course offers essential guidance for effective outbreak response.
What You’ll Learn:
- Understanding Environmental Factors: Explore how environmental assessments and contributing factors influence interview strategies, with real-world examples like Norovirus outbreaks.
- Preparation is Key: Learn how to prepare for interviews, including facility insights, pathogen considerations, and pre-interview steps to ensure you’re fully equipped.
- Beyond Questions: Discover that successful interviews involve more than just asking questions—observing people and processes is equally critical.
- Interview Techniques: Gain skills in reading body language, conducting on-site visits, and differentiating between manager and worker interviews.
Prepare to enhance your investigative skills and conduct interviews that uncover the root causes of outbreaks.